Having trouble commenting? Read below

I’ve gotten a lot of emails over the last week from readers saying that they are having trouble commenting, with the most common complaint being that the “autofill”—your name and email address being automatically filled in when commenting on this site—no longer works.

I’m working on this issue, but here’s one thing you can try. What you want to do is clear from your browser the “cookies” connected with this site, but only from this site. Reader Michael, who’s helping out here, says this:

WHAT ARE COOKIES?

Browsers store information from websites in the form of cookies and a cache. This stored information helps web pages you’ve already visited load faster and remembers your personalized selections between visits (e.g., search location, page format, themes, language selection etc.). There are also other less ‘friendly’ cookies called 3rd party cookies that store data about your internet habits such as what sites you visit or the searches you’ve made. Sometimes, all this stored information can cause interference because a site may introduce a new updated cookie & the old version is still hanging around,  or a cookie is corrupted. The best move then is to delete all cookies for that site and they will reappear next time you use the site.

AUTOFILL DATA

An advantage of using cookies is that they can keep you logged in a website so that you can skip the login page and quickly get to where you want. Facebook and Twitter’s cookies will let you do this, for instance. But if you delete a sites cookies you might find the login fields no longer autofill next visit for that site [other sites will be OK], just manually enter your details this one time & it will autofill from then on.

Before deleting cookies it is best to make sure you’re running latest version of the browser.

Me: Why do you want to delete your cookies?
Because the cookies a user has stored now [before deleting] contain an old cookie that may be conflict with a new cookie for example. I’m surmising that your WordPress or global WordPress has changed one or more cookies in the last few days & bollixed things up for users.
So, if you’re having a problem with autofill, check on your browser about how to delete site-specific cookes. The next time you comment, the autofill should start again and work fine from then on—if THAT is the problem.

I use Chrome, so I just Googled “delete specific cookies on Chrome,” and this is what I got:

Then, I searched for the name of this website in step 6, and got this.  I didn’t remove the six cookies for my site as I’m not having any problems, but this is what you should try if you’re having problems.

If this doesn’t work, or you have some other problem, please describe it below or email me. I have been talking to WordPress, and while they’re not always that helpful, they may be able to fix some people’s problems.

—The Management

46 Comments

  1. Michael Fisher
    Posted February 16, 2019 at 12:43 pm | Permalink

    If it is an autofill problem you’re experiencing you should also check that you haven’t turned off the option to autofill in your browser. See: USING FIELD/FORM AUTOFILL IN VARIOUS BROWSERS

  2. ThyroidPlanet
    Posted February 16, 2019 at 12:51 pm | Permalink

    Testing 1 – Safari

    • ThyroidPlanet
      Posted February 16, 2019 at 12:53 pm | Permalink

      Follow-up Test 1 – Safari

      … no change. (My email was always ok).

    • ThyroidPlanet
      Posted February 16, 2019 at 12:58 pm | Permalink

      Follow up test 2 – Safari

    • ThyroidPlanet
      Posted February 16, 2019 at 12:59 pm | Permalink

      Follow up test 3 – Safari. Nope.

  3. yazikus
    Posted February 16, 2019 at 12:56 pm | Permalink

    I don’t know if this will help anyone, but I always go to the wordpress login page, log in there and then come back here to comment.

    • Posted February 16, 2019 at 1:07 pm | Permalink

      Yes, WordPress told me this would work, but some people don’t want to register with WordPress. If you don’t mind that, be my guest.

    • Mark Sturtevant
      Posted February 16, 2019 at 1:51 pm | Permalink

      That will be my plan B.

  4. ThyroidPlanet
    Posted February 16, 2019 at 12:56 pm | Permalink

    Testing 2 – Chrome

    … no change – (i recently always had to choose both user and email ).

    Will dig further,

    • Michael Fisher
      Posted February 16, 2019 at 1:00 pm | Permalink

      I answered your question about typing links with text rather than buttons. Did you see it?

      • ThyroidPlanet
        Posted February 16, 2019 at 1:02 pm | Permalink

        Yes thanks – I was waiting to give a witty reply but looks like hasty will have to do.

        • Michael Fisher
          Posted February 16, 2019 at 1:05 pm | Permalink

          Or do tests on that over on THAT thread rather than here on a browser that works for you anyway…

  5. Christopher
    Posted February 16, 2019 at 1:28 pm | Permalink

    Is browser-stored information still called “cookies” in England, or biscuits? 🧐

    • Posted February 16, 2019 at 1:39 pm | Permalink

      cookies

      • Christopher
        Posted February 16, 2019 at 6:30 pm | Permalink

        I know. I was just being a smartass…or dumbass, however you wish to view it. I rarely have anything intelligent to add to the conversation. All I have are bad jokes.

    • Diana MacPherson
      Posted February 17, 2019 at 4:08 pm | Permalink

      Ha ha. I actually think this comment is comedy gold.

  6. rom
    Posted February 16, 2019 at 1:53 pm | Permalink

    test one

    • rom
      Posted February 16, 2019 at 1:54 pm | Permalink

      test two

    • rom
      Posted February 16, 2019 at 1:58 pm | Permalink

      Not remembering me and incredibly slow to upload

  7. ThyroidPlanet
    Posted February 16, 2019 at 2:03 pm | Permalink

    Chrome (desktop):
    click inside comment box
    click “MANAGE” : goes to:

    Settings->Addresses and More->[Add]
    add relevant information, like ThyroidPlanet and my email which is kept private AFAIK.

    this is better than before, but before, I was pretty sure the page would come up already filled out. That alone could cause problems, like if someone else got their hands on my machine.

    • ThyroidPlanet
      Posted February 16, 2019 at 2:03 pm | Permalink

      follow up test 1 : works.

      I’m not going to pull my last hair out over this.

    • ThyroidPlanet
      Posted February 16, 2019 at 2:05 pm | Permalink

      follow up test 1A … this happens occasionally too, the comment fails to show up…. in the time frame I have to pay attention to it.

      … hmmm, looks like Waiting for Godot is playing tonight… or… right now… in my life.

  8. Posted February 16, 2019 at 2:14 pm | Permalink

    I am working on plan B after all, which is to make use of WordPress. So I have updated my avatar to something more ‘me’ while I am at it. Let’s see…

    • Posted February 16, 2019 at 2:20 pm | Permalink

      Heeey! [Clicks mandibles appreciatively].

      • yazikus
        Posted February 16, 2019 at 3:59 pm | Permalink

        Fancy!

  9. Roger
    Posted February 16, 2019 at 2:32 pm | Permalink

    Testing…

    • Roger
      Posted February 16, 2019 at 2:34 pm | Permalink

      Noop… (firefox)

  10. Posted February 16, 2019 at 3:15 pm | Permalink

    Don’t use Chrome. Use Firefox. Chrome belongs to the data hungry mega corporation Alphabet/Google. It’s a small act of defiance to avoid their services as much as possible.

    • ThyroidPlanet
      Posted February 16, 2019 at 3:21 pm | Permalink

      I have to ask, as I usually do, getting into trouble, but

      Saying what food to eat or not eat : against Da Roolz
      Saying what software to use or not use : ?

      • infiniteimprobabilit
        Posted February 17, 2019 at 4:19 am | Permalink

        I *think* it’s only against da Roolz to say what food PCC should write about. Not against da Roolz to say ‘I hate brussels sprouts’.

        And ditto software/computers, I’m not aware of any diktats about advocating one or another (though starting a Holy War
        http://catb.org/jargon/html/H/holy-wars.html
        would probably be frowned upon)

        cr

  11. Julian C
    Posted February 16, 2019 at 3:16 pm | Permalink

    Using Safari on an iPod right now. No problems

  12. Serendipitydawg
    Posted February 16, 2019 at 3:23 pm | Permalink

    I did wonder if it was a widespead issue… let’s see if clearing cookies fixed it.

    • Serendipitydawg
      Posted February 16, 2019 at 3:24 pm | Permalink

      Nope, oh well. GMail did this to me once, all suggestions for recipients just vanished so it was a major pain to insert the recipient once the email was composed and all ready to go.

  13. Simon Hayward
    Posted February 16, 2019 at 3:46 pm | Permalink

    Test

  14. Simon Hayward
    Posted February 16, 2019 at 3:47 pm | Permalink

    I couldn’t find a weit cookie, but I did find a wordpress one. I deleted that. It had no effect!

  15. Steve Gerrard
    Posted February 16, 2019 at 4:54 pm | Permalink

    Cleared all history in Safari.
    Let’s see what happens.

    • Steve Gerrard
      Posted February 16, 2019 at 5:04 pm | Permalink

      Did not retain name and email.
      Took 8 minutes to show up as a comment.

  16. Steve Gerrard
    Posted February 16, 2019 at 5:05 pm | Permalink

    That reply posted right away. Still not retaining Name or Email.

  17. JezGrove
    Posted February 16, 2019 at 5:48 pm | Permalink

    On the bright side, this will boost the comments count…

  18. Posted February 16, 2019 at 8:33 pm | Permalink

    I can tell people that a quick fix is to make a Word Press account (it is easy). Then when you go to WEIT it immediately logs you in and shows a banner across the screen.
    Commenting works for me now like it should.
    👍🏽

  19. Diana MacPherson
    Posted February 17, 2019 at 4:20 pm | Permalink

    Out of sheer laziness I’ve created a wordpress account though I think I have before. You all shall know me by my angry owl.

    • Michael Fisher
      Posted February 17, 2019 at 6:38 pm | Permalink

      He needs a crunchy vole to calm him down the way down!

      • Diana MacPherson
        Posted February 17, 2019 at 6:38 pm | Permalink

        Ok I updated the owl – does he look good?

        • Michael Fisher
          Posted February 17, 2019 at 6:42 pm | Permalink

          Yes – he blends – good for hunting from his perch [ideally a fresh perch cos they get stinky after a while out of the water]

          • Diana MacPherson
            Posted February 17, 2019 at 6:54 pm | Permalink

            🦉🐭

  20. ThyroidPlanet
    Posted February 18, 2019 at 8:04 am | Permalink

    I don’t understand what WordPress would mangle this trivial feature for. It’s some lines in the source code.


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